FAQs

Frequently asked Questions

You will have to submit a request for demo account from website. We will send you a list of information required in order to verify your company, once the provided information is validated, we will create your Company Account and send you a link to set up your password against the company email provided, which will be used to sign in to the platform

You will need to send us an email at help@seccuracy.com requesting to reset your password, a link to reset your password would be sent to the company email which you provided at the time of registration.

Shipping Company

You will be required to post some basic set of information such as, but not limited to the type of vessel, the transit date, origin/destination location, etc.

Manning Agency

You will find the option on the platform to create a recruitment drive. Once done, a notification will be sent to all the registered PCASP on the platform. Interested PCASP can then apply on the recruitment drive from where you will be able to hire them.

PCASP

Pools categorize PCASP registered on the platform based on verified complete documents and up-to-date certificates uploaded on the platform. If you register on the platform and upload incomplete documents you will be placed into the 3rd pool. If you upload complete documents but your certificates are not up to date you will be placed in the 2nd pool. If all the required documents are uploaded and your certificates are up to date then you will be placed into the 1st pool.

Upload all of the required documents on the platform and ensure that your certificates uploaded on the platform are all up to date, once the provided information is verified, you will be placed in the 1st pool.

The Manning Agency or PMSC will post recruitment drives on the platform when they require PCASP, through the platform you will be notified about the recruitment drives furthermore allowing you to directly apply for them. You will be notified back if your services are required.

PMSC

You will find the option on the platform to create a recruitment drive, once done this will then be notified to all the registered PCASP on the platform. Interested PCASP will apply on the recruitment drive from where you will be able to hire them.

When a shipping company makes a request on the platform, you will be notified and be able to make a bid against the request, if it's accepted by the shipping company and both parties come into an agreement you will proceed to provide your services.

The use of equipment kit will be duly documented and updated on the platform, any use of the kit will be updated on the platform keeping an up-to-date inventory for you to manage.

Contact Us for further information. Seccuracy customer care is here to help you.

Contact Us Now support@seccuracy.com
Contact Us